SembangAI is the WhatsApp AI that handles your first-touch chaos. Answers FAQs, qualifies prospects, books appointments — in 6 Southeast Asian languages, on the official Meta Business API.
The WhatsApp problem
After 5 minutes, your lead has DM'd two competitors. By hour 1, they've made a decision.
"Price?" "Location?" "Hours?" Your team is a human FAQ bot — not an actual salesperson.
Names, phone numbers, needs — buried in WhatsApp messages, never reaching the CRM.
Features
Trained on your real customer questions — pricing, hours, locations, services, returns. No more copy-pasting.
AI asks the right discovery questions — budget, timeline, fit — and tags each lead before handoff to your team.
Live calendar integration — books consultations, demos, and visits directly into your team's schedule.
When AI detects a high-value or complex case, it instantly notifies your team via Slack, WhatsApp, or email.
Every conversation, contact detail, and tag — pushed into your CRM without anyone copy-pasting.
English, Bahasa Malaysia, Mandarin, Indonesian, Thai, Vietnamese — switches automatically based on the customer.
Pre-trained for your industry
Industry templates speed up deployment. We start with your category's playbook, then customize to your specific business.
Dental, aesthetics, fertility, specialist clinics. Books consultations, handles insurance FAQs, sends prep instructions.
Tuition centers, universities, training programs. Course inquiries, enrollment funnels, schedule confirmations.
Product inquiries, stock checks, order tracking, returns. Optional WhatsApp checkout assist with ImpakWeb.
Project inquiries, viewing bookings, financing FAQs, agent assignment. Multi-project, multi-agent routing.
Law firms, consultancies, agencies. Initial discovery, scope qualification, meeting booking.
Restaurant reservations, catering inquiries, venue bookings, dietary FAQs. Multi-outlet routing.
Pricing
Single-business deployment. Pricing scales with conversation volume and integration complexity.
One business, one WhatsApp number. Ideal for clinics, single-outlet retail, or solo professionals.
For brands with multiple outlets, agents, or languages. Routing logic + smart escalation.
FAQ
No — it removes the repetitive 60-70% of inquiries so your team can focus on real sales conversations and complex cases. Most clients re-deploy their CS team to higher-value work, not cut headcount.
Yes. We deploy on the official Meta-approved WhatsApp Business Platform — your number, your verified business profile, your data.
Initial deployment: 5-10 days. We ingest your FAQ docs, sample chat logs, and product details — then run a calibration cycle before going live.
Yes. SembangAI hands off cleanly with full conversation context whenever a customer requests a human or when the AI detects edge cases.
5-10 day deployment · Official Meta API
See SembangAI live — pre-loaded with your business context. We deploy in 5-10 days, on your existing WhatsApp number.